Recently, I had some work done on my car. Later after I picked it up, I realized the dashboard info wasn't reset. I brought it back to Carlife to get it done. No big deal to me because they have great candy in the office while you wait. lol. Elsie said that should not have happened and the next time I came in for an oil change, she had the headlights covers (that were horribly blurry) cleaned and shined up when I picked up my car. She said it was on her for the oversight. Honestly, where else would that happen in this day and age? Thank you to Elsie, Cassie, Sam and the mechanics in the back. Great job every time!!