Let's start with their waiting room. It's no JiffyLube. Their lobby is decorated like the sanctuary of a high end salon. And that's just the beginning of your experience when you choose this auto service location. I took my car here for an oil change. Had a coupon and had never been to one of these shops (found out after talking with the desk manager that there are a few of these across the valley) before. Their service is excellent. They did not treat me like a second class citizen for having the discount, they were respectful, and went beyond the value of the service to completely check out my car. When I picked it up, they presented me with a check list that everything was OK. What? When was the last time that happened? Nothing required. Nothing additional needed. Just a completely free service on my car and a free analysis that resulted in no additional repairs and total piece of mind. I'm a fan. I will be back. This is my new favorite auto repair shop in Scottsdale. Check them out. Their absolute honesty and service philosophy will shock you.