Scottsdale(480) 270-5930Mon - Fri: 7:30 AM - 5:30 PMSat: 8:00 AM - 2:00 PM
Glendale(623) 223-1691Mon - Fri: 7:30 AM - 5:30 PMSat: 8:00 AM - 2:00 PM
Gilbert(480) 800-3171Mon - Fri: 7:30 AM - 5:30 PMSat: 8:00 AM - 2:00 PM

Carlife Professional Auto Care Blog

Information about your auto care

Old Fashioned Customer Service

Customer Service

What is a business without positive, kind customer service? Nothing. We here at Carlife believe in providing the best auto repair services and also the best customer service. There is nothing like feeling comfortable and being able to trust the person who is working on your vehicle. We believe that is highly important. A lot of places can get lost in business transactions and forget about the human interaction that should take place. Let’s look at the best ways Carlife helps to ensure you feel safe, comfortable and happy with your service.

Best Customer Service

1. We want to ensure that you as the Customer always come first.

No matter what business transactions take place, how busy we are, or what we have going on with inventory, we ensure that you as the customer come first. We miss the good old fashioned customer service where the people in the store knew your name, knew about your family and could ask about your dog. Carlife is avidly working to bring that back. Remember when you knew your neighbors? Well we want to be the friendly auto repair business that you come to, not only for business, but also to be known, seen, and to socialize. You are our business and we appreciate you!

2. Carlife actually wants to help you

We believe in a business that is focused on doing it’s best to care for your needs. We are not looking to just make money, but to also help you in whatever your need is. We know that when we help you, it creates loyalty and we want to be someone you can trust. We believe highly in honest work, and working with a good mood. We put our personal or professional frustrations aside and want you to know that you, in front of us, matter and we are grateful for your business.

3. Customer Appreciation

Without you as the customer, we would not be here. We are genuinely so grateful and excited to be able to do business with you. It is an honor, and we do not take that lightly. We see the loyalty of our valued customers and are so appreciative. We want to focus on being in the moment with you during your needs, and to focus on you as the customer.

Customer service is about loyalty, gratefulness, and recognizing what are the true priorities. The true priority in our business here at Carlife is you, the customer. We are so grateful for you, and want to be the friendly neighborhood auto repair business that knows your name, your family and even your pets. Let’s create the good ole days together where people actually knew each other. Come to Carlife and see the positive customer service for yourself.

Images used under creative commons license – commercial use (7/05/2017) Blue Mountains Local Studies (Flickr)


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